Welcome to the Tourism & Business Institute of Southern Africa
"The future awaits, abundant with opportunities in a world
keenly awaiting their newly acquired skills."
The Supervisory Empowerment Programme
Target
Supervisors, line managers, entry level management or any frontline staff
Delegates
Maximum of 12 delegates per class
Duration
5 Weeks (1 day per week)
Assesment
Assessment will be based on Examination.
All delegates enrolled for the programme will be trained in the following courses:
Customer Care
Communication Skills
Basic Finance
Problem Solving
Human Resources Concepts
Conflict Resolution