Certificate in Tourism Management

The Tourism Industry is an ever-changing and incredibly dynamic industry and has become one of the world’s largest industries. Tourism is a major economic contributor to South Africa. Tourism has demonstrated sustained growth both globally and nationally and is regarded as an agent of world peace bringing benefits such as the intermingling of peoples and cultures.

The major challenge for South African tourism stakeholders is achieving sustainable tourism development within the South African context. The South African tourism industry is an industry with unique demands. It is an industry that requires strong management skills to meet these demands. Prospective managers must be in possession of professional qualifications to enter this dynamic industry.

Teaching and Learning in Higher Education

The field of teaching and higher education constitutes a very demanding, challenging and professional approach.

Objectives constitute the following:

To develop a teaching approach.
To develop a life-long learning approach.
To allow for students to adopt a critical and analytical-thinking approach.
To foster a student-centred approach.
To encourage the application of theoretical knowledge with the practical component, thus encouraging mastery and competency within the classroom as well as in industry.
To encourage research within the classroom environment

Our Curriculum is designed and aligned with the International City and Guilds Programme and requirements from experienced professionals within the Tourism Industry. We strive to benchmark our programmes with world-class standards. Our staff are fully qualified with extensive academic as well as industry experience in their specialised fields.

Our programme offerings equip the learner with the necessary knowledge, skills and training, which is of vital importance for further development and advancement in the workplace.

Our courses are delivered based on national and international tourism in order to meet customer satisfaction.

3 Year Tourism Course Offering:

The first year Certificate course presents a broad introduction to the theoretical and practical aspects of tourism required for frontline tourism personnel.

FIRST YEAR MODULES (Certificate in International Tourism) :

The Tourism Industry
Tourism Geography
Customer Service
Presentation of tourism products
Marketing
Developing a visitor attraction
Reservations and Ticketing within Travel and Tourism
Reception
Accommodation
ICDL (modules 1 and 2)

Practical Training:

Introduction to Wine and the Wine Industry.
First Aid level 1.
Tourism Industry Practical Training (Tourism Industry Internship)
Tourism and Events Educationals/ Excursions

Assessments:

Theory and Practical assessments are conducted. An international examination is written at the end of the course.

Duration of course:

1 year Full Time (Theory, tutorials and practical sessions)

The second year Diploma course provides further insight to the theoretical and practical aspects of tourism for frontline tourism personnel.

SECOND YEAR MODULES (Diploma in International Tourism) :

The Development of the Tourism Industry
International Tourism Geography
Customer Service Operations
People Development
Business Systems
Marketing Operations
Developing a local tourism destination
Related tourism services
Reception
Accommodation
Event Support
Travel Office Procedures
ICDL (modules 3 and 4)

Practical Training:

Tourism Industry Practical Training (Tourism Industry Internship)
Tourism and Events Educationals/ Excursions

Assessments:

Theory and Practical assessments are conducted. An international examination is written at the end of the course.

Duration of course:

1 year Full Time (Theory, tutorials and practical sessions)

The third year Advanced Diploma course further equips the learner with the appropriate skills for further academic development or preparation for the workplace on first level management.

THIRD YEAR MODULES (Advanced Diploma in International Tourism) :

The Tourism Industry – Social and Economic Factors
People Management
Strategic Customer Services
Financial Control
Marketing Tourism
Managing Operations and Information
Reservations Systems: Galileo, Amadeus, Fidelio,Opera
Food and Beverage
Conversational French
Event Support
ICDL (modules 5 to 7)
Travel Office Procedures
Tourist Guiding

Practical Training:

Tourism Industry Practical Training (Tourism Industry Internship)
Tourism and Events Educationals/ Excursions

Assessments:

Theory and Practical assessments are conducted An international examination is written at the end of the course.

Duration of course:

1 year Full Time (Theory, tutorials and practical sessions)

ADDMISSION REQUIREMENTS

National Senior Certificate, Grade 12 or level 4 equivalent.

Proficiency in English is a basic requirement as the international examinations area only conducted in English and due to Internships.

Please contact the Institute on +27 21 448 5432, email on info@tandbisa.co.za or go to our admissions page for an application form.