Certificate in Tourist Guiding

The Tourism and Business Institute of Southern Africa (TBISA) formerly known as Gaming and Hospitality Management Academy, was established in response to a clear need for the development of Skills, and to encourage previously disadvantaged individuals, and the youth to become part of such a vibrant and exciting sector.

The Institute is the brainchild of Rahman Murtuza, a respected veteran of the gaming and hospitality industry, who has been a pioneer of various projects in his quest to promote tourism across Africa. Rahman has been involved in many initiatives from the days of RETOSA, and OAU as well as SADC. Rahman was also involved in the planning and opening of one of the largest casino in Africa, and assisted many SMME’s in establishing themselves to serve the GrandWest Casino as service providers. He has spent over 28 years of his long career with Sun International serving as General Managers and Area General Managers. He has been actively involved in the Hospitality and Tourism industry for 42 years and was honoured by his Majesty King Letsie the third as well as Government of Lesotho with an award of MMLOR (member of the most loyal order of Ramatseatsana), for his contribution to the economic development of Lesotho.

An MBA graduate, Rahman has applied his vast and extensive knowledge, and experience in, all aspects of the service and tourism industry to the creation of a facility that provides extensive courses to the highest international standards. His vision extends to creating an atmosphere of personal and intellectual growth that will produce leaders in the Hospitality, Tourism, and Business Management.

The Institute is recognised and endorsed by the following institutions:

Department of Education as an FET college
Umalusi
THETA
City and Guilds
London chamber of commerce
The Western Cape Department of Education
University of Cape Town Institute of Development and Law Faculty
MANCOSA
FEDHASA
Cape Town Tourism

APPROACH TO THE TOURISM GUIDING COURSE

Learners will complete core training and guiding technique as well as the role of a tourist guide. Our emphasis will be on the cultural components. The course will include the following:

Customer care
Communication
Guiding techniques
First Aid
Wine courses
Presentation skills development
General Knowledge of Western Cape and South Africa
General knowledge of area specific (sites)
Flora and Fauna area specific
Responsible and sustainable development product knowledge
Culture and Heritage tourism
Tour itineraries and planning
Sustainable Tourism
Architectural style of the Cape
Tourist guiding routes development
Entrepreneurship and marketing strategies
First aid training
Pre- training tours with emphasis on cultural site

The course duration will be 3 months and will be based on a 60/40 principle. (Theory and practical). The cost will be of R5800.00 for the duration of the course and arrangement for our trainee to spread the fee over 3 months will be allowed as well as sponsorships or bursaries.

The course will be THETA aligned and will be at NQF level 4.

The practical component of the course and assessment of trainees will be done as follows:

Pre Training tours (cultural site full day tours)
Final assessment on board evaluation
Final one on one assessment, panel assessment on entire course
Written assessment at the end of the training

Other components of the course will be:-

Presentation skills
Discussions
Seminars
Practical guiding
Site visits
Story telling and microphone technique

The Institute will be in a position to offer site guide on both regional and national training. The entire course structure will be based on THETA unit standard and THETA aligned.

Please contact the Institute on +27 21 448 5432, email on info@tandbisa.co.za or go to our admissions page for an application form.